Legal

Privacy Policy

Last updated: July 2026

Our approach to privacy

ClinicClarity provides operational reporting for clinics, diagnostic laboratories, pharmacies, and health programmes. We collect and use only the data needed to build that reporting — we do not use ClinicClarity for diagnosis, treatment advice, prescriptions, or clinical decision-making.

What we collect

Facility accounts provide operational data such as patient visit counts, laboratory test volumes, revenue figures, stock levels, and turnaround times. Reports are built from totals and trends, and management reports are designed to avoid displaying patient names.

How we use facility data

Data uploaded or entered by a facility is used to generate that facility's dashboard and monthly reports, and to improve the accuracy of our data-quality checks. We do not sell facility data.

Access controls

Access to a facility's account is restricted to users authorised by that facility's owner, based on the roles they are assigned.

Public demo

The public demo account on our website uses fictional sample data only.

Contact

Questions about this policy can be sent to our team through the contact form on the homepage.